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Beacon Reports documentation
Custom TeleStaff BIRT reports for fire departments. This guide is written for the people who run the shift — Fire Chiefs, Deputy Chiefs, and scheduling officers — not developers. If you can read an after-action report, you can use Beacon Reports.
Start here
By topic
Report templates
The eight reports we ship, and what each one shows on shift.
Using the builder
Logo, department name, title, KPI card picks — step by step.
Uploading to TeleStaff
Get your finished report file into TeleStaff v7.x or v8.x.
Sign-in & history
Email codes, magic links, and re-downloading past orders.
Invoices & payment
How invoices arrive, accepted payment methods, GST, refunds.
Troubleshooting
What to do if TeleStaff shows an error or the file looks wrong.
Contact support
Email a human. Most replies come back within a business day.
Can't find what you need?
Email us — we reply within one business day.