Invoices & payment

The Free Edition is genuinely free — no card, no invoice, nothing to process. Everything below applies only to the Professional Edition.

Pricing

• $100 CAD per report. No subscription, no per-user fee, no upcharge for support.
• GST. Orders billed to a Canadian address have 5% GST added. The exact amount is shown on your invoice.
• No bundling. Each report is priced individually so you can expense them against the right cost centre.

How invoicing works

1. You submit a Professional Edition order from the builder.
2. Within minutes, an invoice arrives at the email on the order — sequential invoice number, your department billed-to address, payment instructions.
3. You pay the invoice (EFT or cheque — see below).
4. Once we confirm payment, the finished report file is emailed to you within minutes.

You can forward the invoice to your finance team without losing access to the order — order history doesn't expire and downloads stay free.

Accepted payment methods

• Electronic funds transfer (EFT) — most municipal finance offices use this. Banking details are on the invoice.
• Cheque — payable to the legal seller name on the invoice. Mailing address is on the invoice.
• Online card payment — coming soon. Until it's live, please use EFT or cheque.

Purchase orders

We accept purchase orders. Submit the order in the builder, then forward the invoice to your finance team along with your internal PO. We'll wait on delivery until payment confirmation comes back — typically same week.

If your municipality requires a PO before any invoice is issued, email support@beaconreports.ca with the PO number ahead of time and we'll quote against it.

Refunds

Beacon Reports is built around quality before delivery — if the file fails to upload to TeleStaff, we repair it free of charge. Once a Professional Edition is delivered the order is final, but the broader refund policy covers a few exceptions. See the full refund policy for details.

What appears on the invoice

• Sequential invoice number (year-scoped).
• Legal seller name and mailing address.
• GST registration number (when applicable).
• Order reference, template, and title.
• Line-item subtotal, GST (where applicable), and total due.
• Payment instructions.

Need a copy of an old invoice?

Email support@beaconreports.ca with the order reference and we'll resend it. We keep invoices indefinitely.